ocj9b (ocj9b) asked a question.
Okta Verify app on my phone immediately crashes when started
The Okta Verify app updated today and immediately crashed.
Since then, any attempt to start it will immediately lead to a "This app has stopped" prompt.
Uninstalling and reinstalling didn't help.
Device: Moto g7 play
Android version: 10 (the latest my provider offers on the device)
I was able to switch to Google Authenticator because luckily there was an IT person on the weekend to reset the authentication method for me, but it does not solve the issue that the app is flakey.
Having the same issue on a users LG L322DL. We only have Yubikey setup as a backup auth. I have to turn off MFA until I send him a YubiKey if this isn't resolved soon
Hello @ocj9b (ocj9b) Thank you for reacting out to our Community!
We are aware of the situation and our Engineering team is working on resolving this matter as soon as possible. For more details on this issue please see : https://status.okta.com/#
cc @SherryM.70082 (Customer)
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