sep1f (sep1f) asked a question.
The Okta authentication page references the "Google Authenticator" app, which is a possible option, but not the only option. Can this page be modified to remove reference to a specific vendor?
Hi, @sep1f (sep1f) ,
Thank you for posting on our Community page!
I have done some research and found the names of the authenticators are hard-coded as it is important for end-users to know which authenticator they should use.
The authenticators can be modified by the Admins so the end-user can choose from a list of vendors.
More info here:
Hope this helps!
Thank you for reaching out to our Community and have a great day!
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Since it is hard coded, can you open a feature request to have google authenticator changed to just "authenticator"?
Hi, @sep1f (sep1f)
I recommend you add this improvement idea on our Ideas page: https://ideas.okta.com/
Thank you for reaching out to our Community and have a great day!
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Thanks for the link.
It appears Okta has been ignoring this type of request for several years. 🤷🏼
https://ideas.okta.com/app/#/search/Google%2520Authenticator?section=requests
Related, it appears that all ideas were closed as Okta is moving to a "all-new &, enhanced Okta Ideas program"
That comment was six months ago, do we know where the new ideas program is at? @User16594883467582706479 (Customer Support Online Experience)
Hi, @sep1f (sep1f)
Okta Ideas has been moving to a new platform, therefore we asked everyone who submitted an idea to resubmit so it can be again visible and for other clients to be able to vote on it.
Basically, the steps of review and approval are here: https://support.okta.com/help/s/article/Okta-Ideas-Overview-FAQ
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
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Hi, @sep1f (sep1f) ,
Thank you for posting on our Community page!
I have done some research and found the names of the authenticators are hard-coded as it is important for end-users to know which authenticator they should use.
The authenticators can be modified by the Admins so the end-user can choose from a list of vendors.
More info here:
Hope this helps!
Thank you for reaching out to our Community and have a great day!
_____________________________________________________________________________
The Okta Community Catalysts Program is now live. Collect online badges when you participate in the Okta Help Center Questions community. Learn more here.
_____________________________________________________________________________