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0D54z0000A29t9tCQAOkta Classic EngineMulti-Factor AuthenticationAnswered2025-04-06T09:02:12.000Z2024-03-05T21:15:40.000Z2024-03-19T18:30:44.000Z
account removed from google authenticator, not able to login into Okta

Hi All,

 

I have enjoyed the practical with the Okta Free Trail account, today I disabled Okta MFA verify settings from my admin account, then after some time I logged out due to my default policy settings session idle time out, I set it to 5 minutes, then I pushed to log out, I again login try to login to the portal (password + factor), I entered the password, now it turns to asked me google authenticator, unfortunately, I deleted my account from google authenticator. Now the problem is, I am not able to login into my free trial account, someone can reset my MFA to only a password, so that, I can log in. Okta IT support team please help me in this.

 

My Free Trail account is: https://trial-9371720.okta.com

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account removed from google authenticator, not able to login into Okta