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0D54z00007ycjprCAAOkta Classic EngineIntegrationsAnswered2024-04-16T12:35:46.000Z2022-08-22T18:29:31.000Z2022-08-23T17:19:55.000Z

4xfql (4xfql) asked a question.

Have problem with Integration Inbox by Gmail

After changing the account in "G Suite" Integration (Administrator account), the login to "Inbox by Gmail" accounts stopped working after redirecting to the login page does not enter the login and password.


  • flaviu.vrinceanu1.5628408972654734E12 (Customer Success Service Delivery)

    Hi @4xfql (4xfql)​,

     

    Thank you for posting on the Okta community page!

     

    I have done some testing on my Okta tenant and I had the same result where the Inbox by Gmail app did not insert the credentials when landing on the login page, therefore I would recommend to try and configure a custom SWA application by using the Template Two Page plugin app until the OIN application is fixed. I have provided a documentation below about how to configure these type of templates:

     

    I hope the above information is helpful!

     

    On another note, the Okta Community Catalysts Program is now live. Collect online badges when you participate in the Okta Help Center Questions community. Learn more here.

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Have problem with Integration Inbox by Gmail