s7ohl (s7ohl) asked a question.
When the Outlook client prompts for credentials after a network disconnect for example, what would cause the prompt to look like this vs the Okta sign in page? Is this the expected behavior? (mailboxes are in M365).
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
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Hello @s7ohl (s7ohl) Thank you for reacting out to our Community!
This is Basic Authentication that you are logging in and this type of login bypasses the Okta authentication. Because of this, we recommend to disable Basic Authentication and just use Modern Authentication which is more secure.
This would be normal behaviour if you have Basic authentication still active for your MS tenant.
Please see our doc on this matter below:
https://www.okta.com/sites/default/files/pdf/Securing%20Office%20365%20with%20Okta.pdf
Hope this helps and if this answered your question, please mark this as Best Answer!