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0D54z00007WkbG5CAJOkta Classic EngineAdministrationAnswered2024-04-16T10:44:36.000Z2022-03-25T21:50:04.000Z2022-03-30T21:30:45.000Z

DarrellB.34056 (Customer) asked a question.

Hiding users from the GAL after Termination OKTA won’t sync Disabled accounts to 0365 - This is becoming a huge issue in an enterprise our size.

 

I have a PS Script that automates the termination process. The issue is when the script disables the account in AD and sets msExchHideFromAddressLists="TRUE,” the account won’t sync to 0365 because the account must be enabled in Okta for the Sync to 0365

 

The only way I have found around this is to first hide from the GAL “ Global address List ” Pause my Script for 60 minutes, wait for the sync, and then disable the account.

 

The issue here is I can’t wait an hour for the Sync. They need to be disabled ASAP. We have over 40,000 user accounts and our GAL is starting to reflect this issue…

 

I have seen a lot of posts about this same issue, many over 3 years old saying it cant be done. I can’t believe you guys haven't found a solution to this problem yet - It’s affecting a lot of your customers. If I’m missing something, please let me know. I need to get this resolved.  

 


MichaelP.88130 likes this.
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Hiding users from the GAL after Termination OKTA won’t sync Disabled accounts to 0365 - This is becoming a huge issue in an enterprise our size.