
DeepakB.23973 (Customer) asked a question.
I have installed Okta verify on an new iPhone with the same Apple ID which was used for old phone before upgrade, but Okta Verify requires re activation, consequently I’m unable to login to my admin account . Please help me reset MFA on admin account.

Hi Deepak Bhonsle ,
To unlock your account ,you have to raise a support ticket with okta.