User17223492469003337966 (Customer) asked a question.
Unable to login to Okta Developer Instance admin accounts
We have a Developer instance which we are using for testing Okta integration with our applications. From last couple of days, we are getting the Okta verify)(MFA Token) prompt for our admin accounts but we don't have access to those MFA devices. Due to this we are not able to do any admin-related activities/access the admin console. Can anyone please help us on how can we remove the MFA devices for the admin accounts?
Hi @User17223492469003337966 (Customer) , Thank you for reaching out to the Okta Community!
Please contact us via email at community@okta.com from the SuperAdmin email address associated with your account and provide the affected Okta org URL and so we can locate your account and see what can be done to assist you with recovering access.
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Hi @Mihai Negoita - Okta (Okta, Inc.) , I have sent an email to community@okta.com with the details. Can you please look into it.