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0D54z00007ElrqrCABOkta Classic EngineDevices and MobilityAnswered2024-03-25T05:40:55.000Z2021-10-14T15:38:36.000Z2021-10-17T20:16:40.000Z

nvzec (nvzec) asked a question.

Constantly required to enter password on iPhone / iPad

I am constantly asked to enter my Okta password when accessing iPhone Settings, my calendar, the actual phone app that makes calls, you name it. This is fairly recent, I've updated the password in my saved passwords to match my current one, and still it happens. This is very annoying as it happens multiple times a day when I am just trying to use non Okta-related functions of my phone and tablet. Has anyone run into this? I have an iPhone 7 Plus and an iPad Air II and both are current iOS version and all apps are current. Thanks.


  • Thank you for reaching out to Okta Support.

    Okta asking for Okta account credentials when accessing regular phone applications (calls, calendar etc.) does not sound like regular behavior to me. To investigate this further and with more details regarding this issue, please open a ticket with our support team.

     

    Best Regards.

    Expand Post
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Constantly required to enter password on iPhone / iPad