eldzp (eldzp) asked a question.
I accidentally deleted the okta keychain on my mac. now my microsoft outlook is not logging in. it is saying
"your device does not meet your company's security requirements"
Please help
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
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These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
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Hello Raees,
If this has been accidentally deleted from your Mac, you'll need to have your device re-enrolled in Device Trust so that the proper client certificate is added back onto your keychain. Without this client certificate, you won't be able to properly connect with apps that require trusted devices.
I hope this helps.
What is the procedure to do that ?
Hi Raees,
Unfortunately, I don't know the nature of your Device Trust deployment configuration - but generally, macOS devices are managed by an MDM solution (JAMF/InTune/WorkstationONE) which will deploy the Device Registration Task script to enroll the device for a certificate for your Okta Org.
You can use the following article to guide you depending on your specific deployment method/MDM provider:
Okta Device Trust solutions
https://help.okta.com/en/prod/Content/Topics/device-trust/device-trust-landing.htm