KoriM.30974 (Customer) asked a question.
Error Okta fastpass no certificate errors on macos using the okta verify macos app while cert is present in keychain
Hello, I am reaching out if anyone is experiencing issues with okta fastpass failing when validating the device certificate with no certificate found. This issue came about after a chrome update. I have already tried the methods from okta support where things would work for a week or two and randomly would stop working with the same error again. This ranged from adding the okta urls in chrome, deleting the certificate pushed to the mac laptops and reenrolling via the okta verify desktop app.
Hello @KoriM.30974 (Customer) Thank you for posting on our Community page!
The Okta Community Questions forum isn't really meant for in-depth troubleshooting.
If you already have a Support ticket open, then I recommend continuing the discussion with the assigned Technical Support Engineers. They'll be able to access additional tools and resources to help you get to the bottom of it.
Thank you for reaching out to our Community and have a great day!
--
Help others in the community by liking or hitting Select as Best if this response helped you.