IgorM.58984 (Customer) asked a question.
After updating the laptop to 11.4 ODT task started to throw the error:
Script result: /System/Library/Frameworks/Python.framework/Versions/2.7/Extras/lib/python/OpenSSL/crypto.py:12: CryptographyDeprecationWarning: Python 2 is no longer supported by the Python core team. Support for it is now deprecated in cryptography, and will be removed in the next release.
from cryptography import x509
Traceback (most recent call last):
File "/Library/Application Support/JAMF/tmp/Okta Device trust Mac OS X", line 23, in <module>
from OpenSSL import crypto
File "/System/Library/Frameworks/Python.framework/Versions/2.7/Extras/lib/python/OpenSSL/__init__.py", line 8, in <module>
from OpenSSL import crypto, SSL
File "/System/Library/Frameworks/Python.framework/Versions/2.7/Extras/lib/python/OpenSSL/crypto.py", line 16, in <module>
from OpenSSL._util import (
File "/System/Library/Frameworks/Python.framework/Versions/2.7/Extras/lib/python/OpenSSL/_util.py", line 6, in <module>
from cryptography.hazmat.bindings.openssl.binding import Binding
File "/System/Library/Frameworks/Python.framework/Versions/2.7/Extras/lib/python/cryptography/hazmat/bindings/openssl/binding.py", line 14, in <module>
from cryptography.hazmat.bindings._openssl import ffi, lib
ImportError: dlopen(/System/Library/Frameworks/Python.framework/Versions/2.7/Extras/lib/python/cryptography/hazmat/bindings/_openssl.so, 2): Symbol not found: _DTLS_client_method
Referenced from: /System/Library/Frameworks/Python.framework/Versions/2.7/Extras/lib/python/cryptography/hazmat/bindings/_openssl.so
Expected in: flat namespace
in /System/Library/Frameworks/Python.framework/Versions/2.7/Extras/lib/python/cryptography/hazmat/bindings/_openssl.so
Cosmin here from Okta Support Team.
Python 2 is no longer supported, this being the reason of the error. I am attaching here the documentation on how to fix it.
https://support.okta.com/help/s/article/macOS-Device-Trust-Python-3-Support?language=en_US
If you face any other error after you follow the documentation above, please open a new case with the Support Team and one of my colleagues will help you out.
Thank you.