p7pnu (p7pnu) asked a question.
Hi,
We're trying to connect Jamf to Okta UD via LDAP. The service account we're using has MFA turned on and it's erroring out because of that. Is it best practice to turn off MFA for an Okta service account (read only admin) to connect LDAP? Is there another alternative to OTP that can be implemented as a second factor?
Thanks,
Eric
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
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These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
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My name is Daniel, and I will be assisting you.
Yes, it is best practice to exclude MFA for the service account. You can design a new policy to set at the top (#1) for that user specifically.
You can also add a new multifactor enrollment for that user (add him to a specific group) to not enroll the user, or add him to the exclude section of the existing ones.
Hi would you be able to provide more details on how this is possible? I am trying to do the same thing but I am running into a roadblock. Since the Service Account for the LDAP Interface has to have Read Only admin privileges I can't figure out how to exempt it from MFA. I have tried setting up MFA exemption policies and they work until i make the user a Read Only admin then they are blocked from logging in without MFA.