Hi Natalie,

You can add notes to apps during app creation or at any time to communicate with end users and other admins about apps. In addition to enhancing app deployment and usage, app notes can also reduce help desk calls, provide troubleshooting assistance, and increase end-user self service.

App notes facilitate the following types of communications:

• Application notes to end users – Allows admins to present helpful information to end users, such as the purpose of the app, who to contact for help, and links to information.
• Application notes to admins – Allows admins to share administrative details about apps with other Super, App, Read-only, and Mobile admins.

1. Go to Applications.
2. Click the app in which you want to add app notes.
3. Click the General tab.
4. Enter notes in the app note fields for end users and/or admins. If an app contains app notes for end users, an icon appears below the app chiclet on end user dashboards and an App Notes tab appears in app settings.
5. Click Save.

Note

• Notes cannot exceed 250 characters, including spaces.
• To enter a link or an email address, simply type it in the field. These are converted to links in the admin-to-end user app note after you save it. Supported link protocols are http, https, and ftp.
• Admin-to-admin app notes are visible only to Super, App, Read-only, and Mobile admins.
• HTML tags are not supported.
• Custom OIDC apps are not supported.