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0D51Y0000AYp7V1SQJOkta Classic EngineUniversal DirectoryAnswered2024-03-25T12:04:21.000Z2021-02-28T14:50:01.000Z2021-03-08T15:25:47.000Z

z7x94 (z7x94) asked a question.

Can't verify Okta because my phone broke! However, I can't reach out too because I live in Vietnam and can't call any of the number.

Hi, my phone broke and had to be fixed, and I had to download Okta Verify again. I thought it would work, but apparently, it requires me to scan a QR code and I don't know where to get that. I can't contact the numbers given because I don't live in any of the regions. I read another case like this and an answer given was to reach out to Okta and have them reset for me. Can someone please help me? Thank you!


  • SathishK.23283 (Customer)

    I dont think this can be done from OKTA End. You need to reach your admin I believe

     

This question is closed.
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Can't verify Okta because my phone broke! However, I can't reach out too because I live in Vietnam and can't call any of the number.