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0D51Y0000AFpff8SQBOkta Classic EngineAdministrationAnswered2021-01-06T23:28:34.000Z2021-01-05T19:51:45.000Z2021-01-06T23:28:33.000Z

DanK.08664 (Customer) asked a question.

Okta verify and screen recording

Hi, recently adopted Okta. We have been having some issues with Okta Verify app when it comes to MFA with a Pulse VPN. Not the main thrust of question. I had developed a work around. What I was attempting to do was a screen recording on my phone. Okta - like all the other authenticators I have (Duo, 365/MS, and Google) will black out the screen. Some (Duo/365) have a setting to allow to record. I do not see a similar for Okta (ie no settings). I am not sure if I am looking in the wrong location, or if it simply is not an option. Can we confirm? I find that for our 1300 users, they like videos. Thank you.


  • Hi @DanK.08664 (Customer)​ ,

     

    Which version of Okta Verify are you using? Also, is this on iOS or Android? I just did a screen recording on iOS using the latest public version of Okta Verify, and it wasn't blacked out. I'll try to reproduce this as well with more details.

     

    Thanks!

    Tim

    Okta, Inc.

    Expand Post
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Okta verify and screen recording