SureshP.79952 (Customer) asked a question.
Hide/suppress Password setup and Okta verify screens in User Activation flow in OIE
After we have migrated from Okta Classic engine to Identity Engine, during User Activation flow, end users are being prompted with password setup page and Okta verify screens and we are not able to suppress these pages.
We have implemented Password only authentication for application but still Okta is enforcing Users to enroll into Okta Verify during activation process.
Please let us know if we have a way to hide these 2 screens in User Activation flow.
Thanks & Regards
Suresh
Hi @SureshP.79952 (Customer) , Thank you for reaching out to the Okta Community!
User Activation might be handled via API, as for the Authenticators (Password, Okta Verify) enrollment might be handled via a reconfiguration of the enrollment and sign-on policies.
Okta Users API: https://developer.okta.com/docs/reference/api/users/#activate-user
Authenticator enrollment policies: https://help.okta.com/oie/en-us/content/topics/identity-engine/policies/about-mfa-enrollment-policies.htm
Sign-on policies: https://help.okta.com/oie/en-us/content/topics/identity-engine/policies/about-policies.htm
That being said, while I was looking into this, I’ve noticed that you have already opened a case with the Support team.
The Okta Community Questions forum isn't really meant for in-depth troubleshooting.
If you already have a Support ticket open, then I recommend continuing the discussion with the assigned Technical Support Engineers. They'll be able to access additional tools and resources to help you get to the bottom of it.
If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you.
Hope my answer helps!
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