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0D51Y00008JO6FZSA1Okta Classic EngineSingle Sign-OnAnswered2025-02-06T09:00:44.000Z2020-04-17T16:25:54.000Z2020-04-24T18:14:00.000Z

5kkn9 (5kkn9) asked a question.

Sign On not successfully redirecting to Oka on iPad

Does Okta work in Safari on an iPad? I can't login to my Production site (admin or user). We are using Zoom and when it tries to authenticate it says the page can't be loaded in Safari. I've seen this with a couple of other SSO redirected apps. Using the Okta Mobile App works but trying to authenticate to the applications themselves doesn't, if that makes sense.


  • Hi Liz,

     

    We have tested SSO with Zoom, using the latest iOS version on an iPad and it authenticates successfully.

    In order to provide a solution for this use-case or a response it will be better to create a support ticket.

    The reason I am asking this is because we will need to investigate the logs, we will require an affected user, a screenshot with the error message.

     

     

     

     

     

    Expand Post
    • 5kkn9 (5kkn9)

      Thank you. I had simultaneously created a ticket and am presently working with support.

      Liz Rosario | Milbank
      End User Experience Manager
      33 Whitehall Street | New York, NY 10004-2112
      T: +1 212.530.8334
      erosario@milbank.com | milbank.com
      Expand Post
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Sign On not successfully redirecting to Oka on iPad