srdavis1.549735853491651E12 (Peabody Energy) asked a question.
Zscaler App and Kerberos DSSO
We are having some difficulties with Z App client being able to authenticate a user who is signing into the Z App (for the first time) when the computer is on our network. When the computer is off our network the user can authenticate just fine. We have tracked the issue down to the Z App being somehow incompatible with our Okta DSSO authentication that uses a Kerberos ticket. We have a very tight timeline to migrate to Zscaler. Is there any work around for this? Any help will be greatly appreciated!
Hi there! Apologies for the lack of response to your question. Going forward, we're implementing a new process to ensure that all Discussions receive a response from either another Community member or from the Okta Support team within 7 days of posting. Thank you for your patience while we put this into action!
I know this question is a bit old now, but If you’re still looking for information or help I’d recommend reaching out to the fine folks in the Admin Pro Tips group to see if anyone there can help: https://support.okta.com/help/s/group/0F90Z000000EK23SAG/admin-pro-tips
Thanks 🙂
We are having the same issue with kerberos and Zscaler. How did you resolve this?
Thank You,
Ammon Hoover
ammon.hoover@dish.com