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0D51Y00007nu99jSAAOkta Classic EngineSingle Sign-OnAnswered2024-04-15T09:58:16.000Z2020-02-12T02:49:21.000Z2020-11-11T17:08:41.000Z

4361s (4361s) asked a question.

Unable to add OpenSSL Certificate - Deputy

I am following this guide:https://saml-doc.okta.com/SAML_Docs/How-to-Configure-SAML-2.0-for-Deputy.html

 

Step 5: Enable Social Login

 

After this from the screen shot at the bottom of the guide I should see the SSL field and be able to copy past the PEM text from Okta but for some reason dont have the field.... nothing happens.

 

Anyone have any ideas or had the same issue?

 

Called Deputy but they were useless.....

 


  • Hi there! Apologies for the lack of response to your question. Going forward, we're implementing a new process to ensure that all Discussions receive a response from either another Community member or from the Okta Support team within 7 days of posting. Thank you for your patience while we put this into action!

     

    I know this question is a bit old now, but If you’re still looking for information or help I’d recommend reaching out to the fine folks in the Admin Pro Tips group to see if anyone there can help: https://support.okta.com/help/s/group/0F90Z000000EK23SAG/admin-pro-tips

     

    Thanks 🙂

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  • DerilB.53541 (Customer)

    I've been going back and forth between Okta and Deputy support teams for 4 months on this exact issue. I'm making some headway into getting to a resolution... and by headway I mean I lucked up and a US based Deputy manager was monitoring my ticket and has promised to get an Australian based Deputy engineer on a call with Okta and I within the next week. I'll be sure to post whatever the final resolution is for anyone else experiencing this issue. In the meanwhile, I was able to successfully configure the SWA app to Deputy, but SAML is still the preference.

    Expand Post
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Unable to add OpenSSL Certificate - Deputy