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0D51Y00006jQ8R0SAKOkta Classic EngineAdministrationAnswered2024-03-25T14:41:57.000Z2019-10-09T06:08:03.000Z2019-10-10T22:00:07.000Z

xct1h (xct1h) asked a question.

Edited October 9, 2019 at 6:09 AM
How to reset developer instance of okta

Hi

I am using developer instance of okta for some POC.

During some R&D on Okta MFA rules I have configured okta verify, google authenticator and sms factors as required.

Now As I am trying to login with my admin user it ask me to set up al factors I am done with okta verify and google authenticator but when moving to sms it says only US and canda number supported and not allowing me to login.

 

Is there any way to reset the okta instance or release current dev instance and request a new one?

  • 1 answer
  • 1.13K views

  • PritiS.45592 (Customer)

     

    Have you created a generic Super Admin Account? You can login using that and reset the MFA.

    Or open a case and Okta should be able to help you.

     

     

    Selected as Best

  • PritiS.45592 (Customer)

     

    Have you created a generic Super Admin Account? You can login using that and reset the MFA.

    Or open a case and Okta should be able to help you.

     

     

    Selected as Best
This question is closed.
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How to reset developer instance of okta