
SamY.57083 (Customer) asked a question.
If you reset the settings (just settings, not all content and settings) on an iPhone, it automatically resets the notifications settings for all applications (among other things). This requires them to get re-approved on the device to send notifications. Most apps seem to check this and prompt again for permission the first time they are opened. Unfortunately this does not seem to be the case for Okta Verify. Is there a way to get the Verify app to re-request push notification permission? It doesn't show up in the Settings->Notifications section because only apps that have requested that right have an entry there.

Hi Sam - thanks for your question. A case has been created with Support, who should be reaching out shortly to provide some insight on this. Thanks!