00uicj030dXdtLPI50h1.5448333901672488E12 (Customer) asked a question.
Hello Team,
Could you please let us know whether we can amend the from phone number to meaningful name when sending SMS and Voice call for MFA . Currently the From Phone number is showing "+1 (xxx) xxxxxxxx" and it is possible to amend it to something meaningful say "My Company Name"?
Thanks,
Sudhish
Hi Sudhish,
Thank you for reaching out to Okta Support!
Unfortunately, the SMS/Call factor phone number cannot be edited, however, you can edit the SMS message sent to your users during the SMS factor challenge:
For example, the default value is - Your verification code is ${code} and you can update it with your company name.
Please create a case with Okta Support if you'll have any other questions or if you'll require assistance.
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
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Hi Sudhish,
Thank you for reaching out to Okta Support!
Unfortunately, the SMS/Call factor phone number cannot be edited, however, you can edit the SMS message sent to your users during the SMS factor challenge:
For example, the default value is - Your verification code is ${code} and you can update it with your company name.
Please create a case with Okta Support if you'll have any other questions or if you'll require assistance.