BoltonB.40389 (Customer) asked a question.
Is there any documentation that we have around the formatting required for each of the available countries that Okta supports? For example, we are currently running into issues with our German users not being able to set up SMS or Voice Call Verification due to the country using different phone number formats.
Hi Bolton,
Unfortunately I don't see any such documentation, so I suggest creating a case with OKta Support so they can help advise you. During that process we can either create a support KB article, or help ensure that our product documentation be updated.
Thanks,
Brian Anderson
KCS Specialist
Okta
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
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Hi Bolton,
Unfortunately I don't see any such documentation, so I suggest creating a case with OKta Support so they can help advise you. During that process we can either create a support KB article, or help ensure that our product documentation be updated.
Thanks,
Brian Anderson
KCS Specialist
Okta