n533m (n533m) asked a question.
According to the
The release notes https://help.genesys.com/cic/desktop/printables/release_notes.pdf
The VXX D60 polycom phone is now supported. But it's not available in my list of available make and models for provisioning
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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Hello Sue,
I took a look the Genesys application in the Okta OIN it does not look like provisioning is supported for this app to Genesys. I would recommend you reach out to Genesys support to assist with provisioning the VXX D60 phone to your phone system.
Thank You,
Ruchir Parikh
Technical Support Engineer
Okta Global Customer Care