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0D50Z00008GiUZiSANOkta Classic EngineSingle Sign-OnAnswered2024-04-16T11:08:46.000Z2018-08-29T11:44:22.000Z2018-10-12T19:20:26.000Z

2qyky (2qyky) asked a question.

How to change user name in bookmarked applications ?

There is an okta to okta setup for the two tenants we are using. We configured SSO in one of the tenants and created a bookmarked app in the other tenant. So when users try to access the application from this bookmarked app they gets redirected to the original one and logins successfully. Now there is this user whose mail id was updated recently. The bookmarked app didn't update the user id. Now the user is not able to sign on from the okta portal. Please suggest what can be done


  • BhaskarM.18336 (Customer)

    check the app username in other tenant and update it accordingly

    Selected as Best
  • BhaskarM.18336 (Customer)

    check the app username in other tenant and update it accordingly

    Selected as Best
  • mike.davie1.5312945692819849E12 (Customer First Programs)

    Hello Anup,

     

    Thanks for posting your inquiry in Okta Community Portal.

     

    If you receive a great answer to your question(s), please help readers find it by marking it the best answer. Hover over the answer and click "Best Answer." 

     

    Thank you,

    Mike Davie

    Okta Help Center

    Expand Post
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How to change user name in bookmarked applications ?