kiahz (kiahz) asked a question.
Freeze Salesforce user
Does Okta has an option to put a Salesforce user in Freeze mode instead of deactive?
- adina.enache1.5163241265230361E12 (Vendor Management)
Hi Mike,
Thank you for reaching Okta support today.
If you are referring at an Okta user you can use the suspend option instead of deactivating.
If you are referring at a Salesforce user, you have to have a Salesforce integration with provisioning enabled in Okta, once you deactivate the app In Okta it will deactivate users in Salesforce and then you can manually set the users in the Freeze state.
Thank you,
Expand Post - mike.davie1.5312945692819849E12 (Customer First Programs)
Hello William,
Thanks for posting your inquiry in Okta Community Portal.
If you receive a great answer to your question(s), please help readers find it by marking it the best answer. Hover over the answer and click "Best Answer."
Thank you,
Mike Davie
Okta Help Center
Expand Post
This question is closed.
Hi Mike,
Thank you for reaching Okta support today.
If you are referring at an Okta user you can use the suspend option instead of deactivating.
If you are referring at a Salesforce user, you have to have a Salesforce integration with provisioning enabled in Okta, once you deactivate the app In Okta it will deactivate users in Salesforce and then you can manually set the users in the Freeze state.
Thank you,