Hi, I am not able to navigate to Edit profile as my mobile is lost. How can I change my mobile in oKta

Loading

Skip to Navigation Skip to Main Content

Search

Search

Select Language

0D50Z00008G7VbZSAVOkta Classic EngineAdministrationAnswered2024-03-25T11:45:18.000Z2018-05-22T17:59:02.000Z2018-06-01T03:00:29.000Z

jmfi0 (jmfi0) asked a question.

Edited by varun.kavoori1.5210444522562532E12 September 5, 2018 at 1:20 AM

Hi, I am not able to navigate to Edit profile as my mobile is lost. How can I change my mobile in oKta

Hi,

How can I change my mobile in okta as I don't have access to my mobile which was configured in Okta verify ?

jerrell.gary1.4491858992560479E12 (Presales - Americas Commercial, Emerging West)
Edited by varun.kavoori1.5210444522562532E12 September 5, 2018 at 1:30 AM
Hello Kirthi,

Are you referring to resetting the MFA policy for your Mobile Phone under your Okta user profile?

There might already be some community posts regarding this concern. Are you an end user or an Okta Admin?

Here is a commuity post that was answered regarding this concern.

https://support.okta.com/help/answers?id=906F0000000I0WJIA0

Here is another commuity post as well.

https://support.okta.com/help/answers?id=906F0000000I0WJIA0#!/feedtype=SINGLE_QUESTION_DETAIL&dc=xMobile&criteria=OPENQUESTIONS&id=9062A000000DFPcQAO

You can always open a support case with Okta Support.

Get Help Now

Visit support.okta.com
US: 1-800-219-0964 | UK: 0800 808 5574 | AU: 1800 095 441
FR: 0800 914 949 | NL: 0800 0224 471 | DE: 49800 723 4788
Expand Post

This question is closed.

Recommended content

Forum

I have changed my mobile. Now I am not able to login octa.

Forum

i am not verified from Mobile

Forum

What can I not edit a group. I am the admin

Forum

Change mobile und can not log in to okta

Loading

Hi, I am not able to navigate to Edit profile as my mobile is lost. How can I change my mobile in oKta