Password Sync functionality

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0D50Z00008G7UwhSAFOkta Classic EngineAdministrationAnswered2024-04-30T09:18:25.000Z2017-07-19T13:23:02.000Z2017-07-19T13:23:02.000Z

RohitR.11579 (Customer) asked a question.

I have installed Password sync agent. I have a doubt while going forward:

Can password sync functionality works if the user is not Active directory mastered???????

j5v7c (j5v7c)
Edited by varun.kavoori1.5210444522562532E12 September 5, 2018 at 1:28 AM
Hi Rohit

The password sync agent that you mention is suited to Active Directory mastered users only. ie whenever an AD password reset or change is made natively, it is sent to Okta. If an Okta mastered user changes their password via Okta user settings page or self-service password reset then it will be done directly against Okta rather than the password sync agent.
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RohitR.11579 (Customer)
9 years ago
If my Okta mastered user is in AD then will it work that user?
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j5v7c (j5v7c)
Edited by varun.kavoori1.5210444522562532E12 September 5, 2018 at 1:28 AM
Hi Rohit

No if the user is Okta mastered then the password is owned by Okta and Okta can only write updates down to the AD. The password sync agent is only for AD mastered users where AD own's the password and pushes it (optionally) back up to Okta.
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This question is closed.