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0D50Z00008G7UhzSAFOkta Classic EngineIntegrationsAnswered2024-03-25T10:50:54.000Z2018-07-18T23:28:57.000Z2018-07-18T23:28:57.000Z

k2vh3 (k2vh3) asked a question.

Edited by varun.kavoori1.5210444522562532E12 September 5, 2018 at 1:19 AM
logs api (GET api/v1/logs) throws 500 error for a particular timestamp

We are getting the following error when the query paramter since has a timestamp '2018-07-07T23:59:59.929Z'. A minute before and after this time returns 200 OK. Also, the same timestamp in another account works fine. 

 

 

 

{

    "errorCode": "E0000009",

    "errorSummary": "Sorry, there's been an error. We aren't sure what caused it, but we've logged this and will work to address it. Please try your request again.",

    "errorId": "f444483f-6867-4e22-ad27-210e94d3c061"

}

  • 1 answer
  • 1.19K views

  • vlad.huma1.5163136961455237E12 (Vendor Management)

    Hi Hemalatha,

     

    Thanks for reaching Okta Community. That error means it was an internal server error based on the link attached below. Something might have happened with that account during that specific timestamp but without proper verification, kind of hard to guess. You can open up a ticket with Okta Support if you require further assistance with this.

     

    #Link: https://developer.okta.com/reference/error_codes/

     

    Best regards,

     

    Vlad Huma
    Expand Post
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logs api (GET api/v1/logs) throws 500 error for a particular timestamp