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0D50Z00008C3ja4SABOkta Classic EngineOkta Integration NetworkAnswered2024-04-30T09:18:25.000Z2018-02-15T14:33:34.000Z2018-04-09T10:01:54.000Z

j5v7c (j5v7c) asked a question.

February 15, 2018 at 2:33 PM
i see this message for most of the team and i want to fix it:Automatic provisioning of user to app Microsoft Office 365 failed: Could not validate your Office 365 credentials, received error: 403 Invalid Credentials
i see this message for most of the team and i want to fix it:Automatic provisioning of user to app Microsoft Office 365 failed: Could not validate your Office 365 credentials, received error: 403 Invalid Credentials
  • 3 answers
  • 3.17K views

  • andrei.aldea1.4721588181695305E12 (Okta, Inc.)

    Hello Thalia,

     

    The error described typically occurs when the Office 365 admin credentials provided on the Provisioning tab of the Okta Office 365 application are incorrect, outdated or the user's admin status has been revoked.

     

    To correct the error go to Applications -> Office 365 -> Provisioning -> API Integration -> click 'Edit' and re-enter the admin credentials.

     

    Once that has been done, you can simply retry the tasks generated for the provisioning errors and they should be resolved.

     

    If the issue persists after this step, please open a case with us to investigate the issue in depth.

     

    Thank You,

     

    Andrei Aldea

    Technical Support Engineer

    Okta Global Customer Care
    Expand Post

  • j5v7c (j5v7c)

    Hello,

     

    Thanks for posting your inquiry in Okta Community Portal.

     

    ​If you receive a great answer to your question(s), please help readers find it by marking it the best answer. Hover over the answer and click "Best Answer." 

     

    Thank you,

     

    ​Dylann Fezeu

    OHC Team
    Expand Post

  • 5kyvw (5kyvw)

    We also found that when enabling MFA for your O365 account used for this it breaks the Okta and O365 integration.
This question is closed.
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i see this message for most of the team and i want to fix it:Automatic provisioning of user to app Microsoft Office 365 failed: Could not validate your Office 365 credentials, received error: 403 Invalid Credentials