The below error is thrown when trying to configure the Okta - Read User card:

Failed to load

• Okta Workflows
• Read User

This will occur when required scopes are not granted for the application (Okta Workflows OAuth - or a Custom OpenID Connect App) and the Okta connection.

Perform the following steps:

1. Access the Okta Admin Console.

2. Navigate to the Okta Workflows OAuth application (or Custom OIDC application if used).

3. Go to the Okta API Scopes tab.

4. Grant the scopes for at least okta.users.read, okta.users.manage and okta.schemas.read.

4. Go to the Workflows console, and navigate to the Connections tab.

5. Re-authorize the Okta Connection so that the changes take effect.

   • When re-authorizing the connection, ensure that the Permissions tab is clicked and default or customized scopes are used. Selecting Use default scopes will pull the default scopes for the connector, whereas selecting Customize scopes will provide the ability to choose desired scopes to be used for the connection. See Grant or revoke scopes for more info. 

6. Use the Read User card in a flow.

Related References

• Guidance for Okta Connector

• Okta Workflows Connection - Insufficient Scope