Users Cannot Access the Microsoft Teams Application Link on the Okta End-User Dashboard

Enabling the Microsoft Teams display link in the Okta Admin Console resolves an issue where the application is missing from the Okta End-User Dashboard. This missing link occurs because the Microsoft Teams application link remains disabled in the Microsoft Office 365 application settings. Users observe that they cannot see or access the Microsoft Teams application link directly in the Okta End-User Dashboard, even though they have Microsoft Office 365 access.

• Okta Identity Engine (OIE)
• Okta Classic Engine
• Microsoft Office 365 App Integration
• Microsoft Teams
• Okta End-User Dashboard

The Microsoft Teams application link lacks a checkmark in the Display the following links section of the Microsoft Office 365 application integration in the Okta Admin Console.

What steps make the Microsoft Teams application link visible on the Okta End-User Dashboard?

Navigate to the Microsoft Office 365 application settings in the Okta Admin Console and enable the Microsoft Teams display link.

1. Log in to the Okta Admin Console.
2. Navigate to Applications > Applications.
3. Locate and open the Microsoft Office 365 application integration.
4. Select the General tab and click Edit in the App Settings section.
5. Scroll down to find the Display the following links section.
6. Select the checkbox next to Microsoft Teams to make it available for end users.
7. Click Save to apply the changes.