Udemy Business Provisioning Error "Invalid JSON: Unexpected character: expected a valid value"
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Overview
Udemy Business provisioning flow fails with the following error visible in the Okta dashboard:
Automatic provisioning of user <username> to app Udemy Business failed: Error while verifying if user <username> exists: Forbidden. Errors reported by remote server: Invalid JSON: Unexpected character ('<' (code 60)): expected a valid value (JSON String, Number, Array, Object or token 'null', 'true' or 'false')
Applies To
- Udemy Business
- Provisioning
- Error
Cause
The API Credentials (Username and/or Password) used to create the API connection are invalid.
Solution
- Go to Okta Admin Console and navigate to Applications > Applications > Udemy Business > Provisioning > Integration > Edit.
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Add the subdomain, CLIENT_ID as username, and SECRET_ID as password.
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Click Test API Credentials, verify the connection was successful, and then click Save.
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Attempt the failed tasks again. Navigate to Dashboard > Tasks. Any failed assignments should appear under Tasks.
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After identifying the failed task for the user that should be retried, click Retry Selected.
