Udemy Business provisioning flow fails with the following error visible in the Okta dashboard:

Automatic provisioning of user <username> to app Udemy Business failed: Error while verifying if user <username> exists: Forbidden. Errors reported by remote server: Invalid JSON: Unexpected character ('<' (code 60)): expected a valid value (JSON String, Number, Array, Object or token 'null', 'true' or 'false')

• Udemy Business
• Provisioning
• Error

The API Credentials (Username and/or Password) used to create the API connection are invalid.

1.  Go to Okta Admin Console and navigate to Applications > Applications > Udemy Business > Provisioning > Integration > Edit.

2. Add the subdomain, CLIENT_ID as username, and SECRET_ID as password. 

3. Click Test API Credentials, verify the connection was successful, and then click Save.

4. Attempt the failed tasks again. Navigate to Dashboard > Tasks. Any failed assignments should appear under Tasks.

5. After identifying the failed task for the user that should be retried, click Retry Selected.