Admins may encounter the following error when enabling provisioning for the application Paylocity:
Okta 404 Page Not Found
- Okta Integration Network (OIN)
- Provisioning
- Paylocity
- Single Sign-On (SSO)
This is a result of trying to authorize the OAuth login with SSO into Paylocity and not with the SCIM User account from the Paylocity side; cookies may affect this interaction, and admins may be re-directed to the SSO page of the application instead of the following page:
First, if not already done, set up the SCIM User inside of Paylocity by following these steps:
- In Paylocity, navigate to HR & Payroll > User Access > SSO Configuration.
- Click on SCIM Provisioning.
- Choose Yes under Enable SCIM Provisioning.
- Enter a username:
- Usernames must be between 8-20 characters and must not contain any special characters other than "_" and ".".
- Enter the password and confirm the password.
- Click Save.
On the Okta side, ensure that the Paylocity Entity and Paylocity Partner Entity fields are configured by following the below steps:
- Under the Sign On or Authentication tab, click Edit > Advanced Sign-On Settings, and enter the Paylocity Entity (the Company ID) and
P800002in the corresponding Paylocity Partner Entity fields.
- Next, there are two options if the 404 page is still occurring:
- Enable the API integration with Incognito Mode or Private Browsing, which has no session cookies. Then, paste the SCIM User's credentials in the OAuth login to complete the authentication.
- Delete the cookies from the web browser and attempt to authenticate again.
