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Provisioning Error "User was assigned this application before Provisioning was enabled and not provisioned in the downstream application. Click Provision User"
Okta Integration Network
Okta Classic Engine
Okta Identity Engine
Overview

If provisioning is enabled after the users were assigned to an application, the following error appears in the Okta dashboard:

User was assigned this application before Provisioning was enabled and not provisioned in the downstream application. Click Provision User.
 

Error message

Applies To
  • Provisioning
  • External ID
Solution

In this video, learn how to troubleshoot provision errors.
 


 

After enabling provisioning in the app integration, the affected users can be manually reprovisioned by following these steps:

  1. On the Assignments tab, search for the affected user. Unprovisioned users are identified with a red exclamation icon that can be selected to view the provisioning error.

  2. Click the Provision User button and then OK in the dialog box that appears.

Provisioning


Related References

 
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Provisioning Error "User was assigned this application before Provisioning was enabled and not provisioned in the downstream application. Click Provision User"