This article explains an error that can occur during Okta provisioning events. The Okta system log displays the following error message:
Error while creating user <user> Bad Request. Errors reported by remote server.
This error can occur during user creation, profile pushes, group push events, or other similar Okta provisioning events.
- Okta Integration Network (OIN)
- System for Cross-domain Identity Management (SCIM) Apps
- Provisioning
The error is returned from the downstream application's server, not from Okta. Okta performs the provisioning job as expected, but the remote application rejects the request and sends the Bad Request error message back.
The error originates from the remote application, and further investigation is required on the application side. This may require assistance from the application's Support Team or Application Admin.
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Investigate the application logs on the remote server to determine the cause of the Bad Request error.
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Confirm there are no other related errors in the Okta system log, such as incorrectly mapped attributes, that could be contributing to the issue. This ensures that the issue is directly from the application side.
