LeaseHawk Provisioning Error "Unauthorized. Errors reported by remote server: Authentication failed: Invalid authorization header"
Feb 9, 2026
Okta Integration Network
Okta Classic Engine
Okta Identity Engine
Overview
LeaseHawk provisioning flow fails with the following error visible in the Okta dashboard:
Automatic provisioning of user <username> to app LeaseHawk failed: Error while verifying if user <username> exists: Unauthorized. Errors reported by remote server: Authentication failed: Invalid authorization header
Applies To
- LeaseHawk
- Provisioning
- Error
Cause
The API token used to create the API connection is invalid.
Solution
- Go to Okta Admin Console and navigate to Applications > Applications > LeaseHawk > Provisioning > Integration > Edit.
- Enter the API Token provided by the LeaseHawk support team.
Example of API Token Format:
The API token should be in the following format, including the word "apikey" followed by a space:
apikey <apikey> - Click Test API Credentials, verify the connection was successful, and then click Save.
- Attempt the failed tasks again. Navigate to Dashboard > Tasks. Any failed assignments should appear under Tasks.
- After locating the failed task for the user that should be retried, click Retry Selected.
