This article clarifies whether it is possible to generate a report of users who have enrolled in Okta Verify specifically on mobile devices, excluding those using Okta FastPass.
- Okta Verify
- Okta FastPass
- Reports
Currently, Okta does not provide a built-in report that directly distinguishes between Okta Verify enrollments on mobile phones and desktop (FastPass). The MFA Enrollment by User report in the Admin Console displays users enrolled in Okta Verify but does not separate mobile from desktop enrollments.
To obtain specific data, use the System Log to identify FastPass users and compare the data with the enrollment report:
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Navigate to Reports > System Log.
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Search for FastPass-related events to identify users who have used FastPass. For example:
methodTypeUsed eq "signed_nonce" -
Export the System Log results to a CSV file.
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Navigate to Reports > Reports.
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Locate the MFA Enrollment by User report.
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Click CSV Export to download the report.
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Compare the System Log list with the MFA Enrollment by User report to identify users enrolled in Okta Verify who have not used FastPass.
If this specific report is still desired by the organization, please submit a feature request on the Okta Ideas Overview FAQ.
