This article will guide you through the steps of generating and exporting browser logs in Edge.
- Network Logs
- Okta
- Troubleshooting
- Open Microsoft Edge and navigate to the page where the issue is occurring.
Note: This is tab and window dependent, so if the issue occurs in a new tab or window, the HAR recording needs to be done in that new tab or window. - Click the horizontal ellipsis menu button and select More Tools, then click Developer Tools.
- Click the Network tab, and then click the Record button in the upper left corner of the tab and verify that it is red, if it is grey, click it to start recording.
- Check the box Preserve Log.
- Click the Clear button to clear out any existing logs from the Network tab.
Note: Do not close the Developer Tools panel. This will end recording and the HAR file will be lost. - Reproduce the issue while the network requests are being recorded.
- Once you have reproduced the issue fully, right-click anywhere on the grid of network requests and choose Save as HAR with Content, and save the file to the computer.
- Upload the HAR file on the Support Portal to sanitize the HTTP traces automatically. Refer to How to Sanitize a HTTP Trace File Automatically.
