Enroll Multiple Devices in Okta Verify
Last Updated:
Overview
End-users can enroll multiple devices in Okta Verify. Currently, Okta does not provide a method to restrict Okta Verify enrollment to a single device or exclusively to managed devices. Consequently, administrators cannot disable the function to add an account from another device.
Applies To
- Okta Identity Engine (OIE)
- Okta Verify
Solution
How are multiple devices enrolled in Okta Verify?
End-users add multiple devices to Okta Verify by navigating to the Settings tab in the Okta End-User Dashboard and selecting Set Up Another under Okta Verify in the Security Methods section. Okta prompts the user to enroll another device by scanning a QR code.
NOTE: Okta pushes notifications to all registered devices.
Review the following image for an example of the Security Methods section in the Okta End-User Dashboard.
Okta Does Not Support Restricting Okta Verify to a Single Device
Currently, Okta does not provide a method to limit end-users to a single Okta Verify device or a managed device. Therefore, administrators cannot disable the Add Account from Another Device function.
Review the following image for an example of the Add Account from Another Device function.
