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Unable to Save Slack's API Credentials

Okta Integration Network

Overview

When trying to authenticate the API credentials in the Slack instance, the process fails with an error when clicking Save:
 

Please review the form to correct the following error(s): Error during validation. Error Code: Forbidden. Errors reported by the connector : {"Errors":{"description":"plus_teams_only","code":403}}, Error Phrase: Forbidden. Errors reported by the connector : {"Errors":{"description":"plus_teams_only","code":403}}

 
Error 

 

 

Applies To

  • Provisioning
  • Slack
  • API credentials

Cause

Slack API SCIM provisioning is available only for specific Slack subscriptions. Slack's API error list is outdated.

The API error plus_teams_only explanation is that the SCIM APIs are only available for Business+ and Enterprise Grid plans. SCIM access is not available for Free and Standard plans.

Solution

The SCIM API is only available to Slack workspaces on the Business+ or Enterprise Grid plan. Please contact Slack Support for more details about this change.


Related References

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Okta Support - Unable to Save Slack's API Credentials