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PaperCut Provisioning Connector by Aquera - the Option to "Add this Integration" is Greyed Out
Okta Integration Network
Overview

The option to add PaperCut Provisioning Connector by Aquera app is greyed out under the Okta Integration Network (OIN) list. PaperCut Provisioning Connector by Aquera app is not a typical OIN application; it is a connector that allows for SCIM connections between Okta and PaperCut. It cannot be added from the Okta admin interface and must be configured from the Service Provider side.

PaperCut Provisioning Connector by Aquera

 

 

Applies To
  • Okta Identity Network
  • PaperCut Provisioning Connector by Aquera
  • Aquera/Aquera (Basic Auth)
Solution
  • Please contact Aquera Support for configuration assistance with the PaperCut Provisioning Connector by Aquera. Aquera and Aquera (Basic Auth) private OIN apps are required for this configuration.

  • Aquera and Aquera (Basic Auth) app(s) are both private OIN apps that can only be added manually by Okta Customer Support upon customer request for a specific Okta org with a qualified Okta subscription only.
  • Please refer to this article, Missing Aquera or Aquera (Basic Auth) Apps from Okta Org which explains how to submit a customer support ticket with the Okta Support Team to add Aquera and Aquera (Basic Auth) private app(s) to the Okta tenant.

 

Related References

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PaperCut Provisioning Connector by Aquera - the Option to "Add this Integration" is Greyed Out