The option to add PagerDuty Provisioning Connector by Aquera app is greyed out under Okta org's OIN App Catalog list.

 

• Okta Integration Network
• PagerDuty Provisioning Connector by Aquera
• Aquera/Aquera (Basic Auth)

PagerDuty Provisioning Connector by Aquera app is not a typical OIN application. It is a connector that allows for SCIM connections between Okta and PagerDuty. It cannot be added from the Okta admin interface and must be configured from the Service Provider side. For configuration assistance, please contact Aquera Support.

Please contact Aquera Support for PagerDuty Provisioning Connector by Aquera configuration assistance.

• Aquera and Aquera (Basic Auth) private OIN app is needed for this configuration.
• Notice that Aquera and/or Aquera (Basic Auth) app cannot be found under the Okta org's OIN App Catalog list.
• Aquera and Aquera (Basic Auth) app(s) are private OIN apps that can only be manually added by Okta Customer Support upon customer request for specific Okta org with a qualified Okta subscription.
• Please refer to this article, Missing Aquera or Aquera (Basic Auth) Apps from Okta Org, which explains how to submit a customer support ticket with the Okta Support Team to add Aquera and Aquera (Basic Auth) private app(s) to the Okta org.

Related References

• Okta + Aquera
• Aquera apps in the OIN
• Missing Aquera and/or Aquera (Basic Auth) app(s) from Okta org instance(s)