Exium Provisioning Error "Bad Request. Errors reported by remote server"
Jan 14, 2026
Okta Integration Network
Overview
Exium provisioning flow fails with the following error visible in the Okta dashboard:
Automatic provisioning of user <user> to app Exium failed: Error while verifying if user <user> exists: Bad Request. Errors reported by remote server
Applies To
- Exium
- Provisioning
- Error
Cause
Solution
- Go to Okta Admin Console and navigate to Applications > Applications > Exium > Provisioning > Integration > Edit.
- Enter the API Token received from Exium in the API Token field.
- Click Test API Credentials, verify the connection was successful, and then click Save.
- Attempt the failed tasks again. Navigate to Dashboard > Tasks. Any failed assignments should appear under Tasks.
- After locating the failed task for the user that should be retried, click on Retry Selected.
