Fulcrum provisioning flow fails with the following error visible in the Okta dashboard:

Automatic provisioning of user <username> to app Fulcrum failed: Error while verifying if user <username> exists: Bad Request. Errors reported by remote server: scimgateway[plugin-fulcrum.ts] Error: Unauthorized

• Fulcrum
• Provisioning
• Error

1. Go to Okta Admin Console and navigate to Applications > Applications > Fulcrum > Provisioning > Integration > Edit.
2. Enter the Fulcrum API token that was generated in Fulcrum in the API Token field.
3. Click Test API Credentials, verify the connection was successful, and then click Save.
4. Attempt the failed tasks again. Navigate to Dashboard > Tasks. Any failed assignments should appear under Tasks.

5. After locating the failed task for the user that should be retried, click on Retry Selected.

Related References

• Fulcrum: Configuration Guide