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Okta Classic Engine

smmv4 (smmv4) asked a question.

Safari opening Okta links in new KIOSK window and not a new tab

Whenever Okta loads in Safari 17.1 on my work device, I am finding that the Okta links that I click open in a new Kiosk window (See this image for example https://cdn.osxdaily.com/wp-content/uploads/2014/09/missing-address-bar-safari-mac.jpg) instead of a new tab like they used to. I have tried setting Safari to open pages instead of tabs always.

 

Thanks!


yh3lq and 5pvs0 like this.
  • User16594883467582706479 (Customer Support Online Experience)

    Hi, @smmv4 (smmv4)​ 

     

    Thank you for posting on our Community page!

     

    Yes, it seems to be a known issue from Safari’s part. 

     

    Here is an useful discussion on it:

    https://discussions.apple.com/thread/255243105

     

    You could reach out to Apple support for it or follow the discussion there.

     

    Thank you for reaching out to our Community and have a great day!

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    • smmv4 (smmv4)

      Ah, thank you for updating this. 🙂 The answer from yesterday had a post that was not clear. 🙂 I guess My question is why on my Personal Mac with 17.1 I am not seeing this problem with Okta?

      • User16594883467582706479 (Customer Support Online Experience)

        Hi, @smmv4 (smmv4)​ 

         

        I'm sorry for the wrong link yesterday. We tried to reproduce the issue and were unable to find a workaround from our end. Best suggestion remains to reach out to their Support.

      • w7hcc (w7hcc)

        If you can't replicate it, how can one of the several people reporting this help you?

  • fymj4 (fymj4)

    Is there any updates on this issue? It's been happening to me on multiple devices for at least a month. I've never had this issue with Safari + Okta or Safari in general in the past.

This question is closed.
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Safari opening Okta links in new KIOSK window and not a new tab