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0D5WR00002Ecyln0ABOkta Classic EngineAdmin RolesAnswered2026-10-08T19:09:56.000Z2026-10-06T19:37:14.000Z2026-10-08T19:09:56.000Z
  • Paul S. (Okta, Inc.)

    Hello @DouglasT.91520 (Customer)​ Thank you for posting on our Community page!

     

    We recommend to reach out to your internal IT team/Okta Administrator to provide access.

    While Okta provides the Product, your company, institution, or service provider handles individual account management (like MFA reset or password management) and access policies (such as recovery options or alternative factors or access to applications).

     

    Thank you for reaching out to our Community and have a great day!

    --

    Help others in the community by liking or hitting Select as Best if this response helped you.

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  • Paul S. (Okta, Inc.)

    Hello @DouglasT.91520 (Customer)​ Thank you for posting on our Community page!

     

    We recommend to reach out to your internal IT team/Okta Administrator to provide access.

    While Okta provides the Product, your company, institution, or service provider handles individual account management (like MFA reset or password management) and access policies (such as recovery options or alternative factors or access to applications).

     

    Thank you for reaching out to our Community and have a great day!

    --

    Help others in the community by liking or hitting Select as Best if this response helped you.

    Expand Post
    Selected as Best

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can not access origami risk.....says my access is denied.