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0D5WR000022hjZr0AIOkta Classic EngineSingle Sign-OnAnswered2026-08-24T22:01:45.000Z2026-08-24T20:59:27.000Z2026-08-24T22:01:45.000Z

AmandineL.77591 (Customer) asked a question.

I'm receiving about one SMS per hour with the same code

I'm receiving about one SMS per hour with the same access code. Okta, please stop spamming. The code is long expired. And I can't even open a case because I'm not an Admin. This is very bad user experience. I received 17 SMS already today. On my personal phone number which I need to connect to my enterprise workspace and tools. This is so broken.


AmandineL.77591 likes this.
  • Paul S. (Okta, Inc.)

    Thank you for posting on our Community page!

     

    While Okta provides the Product (Okta Verify app, MFA), your company, institution, or service provider handles individual account management (like MFA reset or password management) and access policies (such as recovery options or alternative factors).

     

    Please contact your company's or service provider's IT support or Help Desk so they can review your account information and provide further assistance.

     

    Thank you for reaching out to our Community and have a great day!

    --

    Help others in the community by liking or hitting Select as Best if this response helped you.

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I'm receiving about one SMS per hour with the same code