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0D5WR00001yyksv0AAOkta Classic EngineAdministrationAnswered2026-08-21T15:12:59.000Z2026-08-10T08:41:57.000Z2026-08-21T15:12:59.000Z

VetalC.78202 (Customer) さんが質問をしました。

Locked out of Okta Admin Console (400 Error) — Unable to Raise Support Case

Entire org (all admins, including Super Admin) getting 400 error at mydomain/error/400 after MFA, cannot open a case due to Case Admin permission error."


  • Paul S. (Okta, Inc.)

    Hello @VetalC.78202 (Customer)​ Thank you for posting on our Community page!

     

    If you have a Free/Integrator Okta account, at this time this type of service does not have access to Support.

    Please also see: https://support.okta.com/help/s/article/recovery-steps-in-case-of-developer-edition-org-admin-account-lockout-post-mfa-enforcement?language=en_US 

     

    If you have a paid account with us, please contact your Okta Account Executive or Customer Success Manager, and they will be able to engage the Support team on your behalf.  

     

    If the above options are not available please reach out to community@okta.com with you account details and your Okta URL and we will do our best to provide assistance from that side.

     

    Thank you for reaching out to our Community and have a great day!

    --

    Help others in the community by liking or hitting Select as Best if this response helped you.

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  • Paul S. (Okta, Inc.)

    Hello @VetalC.78202 (Customer)​ Thank you for posting on our Community page!

     

    If you have a Free/Integrator Okta account, at this time this type of service does not have access to Support.

    Please also see: https://support.okta.com/help/s/article/recovery-steps-in-case-of-developer-edition-org-admin-account-lockout-post-mfa-enforcement?language=en_US 

     

    If you have a paid account with us, please contact your Okta Account Executive or Customer Success Manager, and they will be able to engage the Support team on your behalf.  

     

    If the above options are not available please reach out to community@okta.com with you account details and your Okta URL and we will do our best to provide assistance from that side.

     

    Thank you for reaching out to our Community and have a great day!

    --

    Help others in the community by liking or hitting Select as Best if this response helped you.

    投稿を展開
    最良の回答として選択済み

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Locked out of Okta Admin Console (400 Error) — Unable to Raise Support Case